• Event Submission

  • Water Loss Maintenance Technician II

    Under general supervision, performs duties that require installation of new meter sets, meter change-outs, and the completeness of the meter installation process in Cogsdale; utilizes software, GIS and other databases to monitor data, create and close Service Orders; the reading and recording of water meter readings using handheld and automated meter reading equipment; investigates and resolves customer complaints and/or inquiries regarding water services; assists with leak detection and the testing of small and large meters. Communicates effectively both orally and in writing, using clear and concise language; performs highly detailed work thoroughly, neatly and accurately; develops and maintains effective working relationships with customers, contractors, Billing, Operations, and Engineering.
    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    • Responsible for the installation of new meters and residential backflows, including the setting and programming of MXU’s.
    • Responsible for the completion of new meter service orders in Cogsdale.
    • Remove defective or damaged meters, install new meter and reattach and/or reprogram mxu.
    • Responsible for high/low consumption verification, and any rereads requested by billing.
    • Responsible for verification of the monthly stuck meter report.
    • Responsible for bi-annual verification of the pulled meter routes. 
    • Perform preventive maintenance on equipment (meter, register, mxu, meter box and lid).
    • Lock water services and pull meters in case of illegal water connection.
    • Responsible for planning work schedule. Duties include: Planning daily and weekly tasks to complete new meter sets, customer account verifications, any service order submitted by billing or customer service, and any tasks assigned by Water Loss Manager.
    • Responsible for troubleshooting special customer assignments or requests that may be associated with undetectable leaks or irregular water usage by customers.  Duties include: analyzing customer accounts and utilizing smart meters to determine water use behavior; and deploying leak detection equipment to perform detailed analyses.
    • Responsible for routine systematic testing of existing small and large water meters. Duties include: the removal of meters for testing; testing meters at different flows to ensure that meters meet AWWA accuracy standards; thoroughly documenting test records and electronically entering test data. Works closely with Operations and Customer Service to schedule meter replacements and update customer accounts.
    • Responsible for assisting with leak detection duties.  Duties include: cleaning sediment from valve boxes prior to the deployment of leak detection equipment; utilizing engineered drawings or maps to deploy leak detection devices (such as the Permalog + Leak Detection System, X-mic, L-mic, Aquascope III, Soundsense I, and Tri-Corr Touch Correlator) on mechanical valves, service lines, and fire hydrants; uploading and downloading information from the leak detection equipment to interpret the readings in order to determine the source and location of water leaks; requires continuous knowledge and self-education of new leak detection methods, standard operating procedures, and equipment operational manuals. 
    Education and/or Experience: High school diploma or general education degree (GED); or 1 year related experience and/or training; or equivalent combination of education and experience.
    Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office, customer service management software and meter management software. 
    Certificates, Licenses, Registrations: Valid Georgia Driver's License
    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
    While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.  The employee is frequently required to sit.  The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
    While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The noise level in the work environment is usually moderate.

    Applications for this position will not be accepted after 5:00 p.m. on Friday, February 3, 2023.

    Henry County Water Authority is an Equal Opportunity Employer.

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